Meet our Leadership Team

Chief Executive Officer

Sue comes to Better Pathways having recently moved into the charity sector following a significant career in the NHS. One of her first management roles was a Medical Records Officer at Coney Hill Hospital, a former Victorian county asylum for the mentally ill in Gloucester. Sue’s career progressed through the acute hospital sector, community based specialist rehabilitation and learning disability services before taking on a Director of Commissioning role on the Board of Dudley Primary Care Trust. Sue then spent two years in a Regional Director role with St John Ambulance. She currently Chairs the Board of Trustees of Martineau Gardens in Edgbaston, confirming her desire to work with people whose values are rooted in community spirit, and in delivering services that enhance the health and wellbeing to those who need help the most.

Sue says of her appointment to Better Pathways, ‘I am thrilled to be at Better Pathways when the importance of good mental health and wellbeing is increasingly better understood. I enjoy working with the team here to continue the work of this fabulous charity. We will continue to strive to deliver the best experience and outcomes for our users and to promote their cause amongst commissioners and others who can influence how services are developed.’

Sue enjoys exploring the local canals on her bike and practicing her sparse spare time. 


Finance and Information Manager

Mandeesh is our Finance and Information Manager. She studied Accounting and Business at De Montfort University and is a qualified chartered accountant. Mandeesh has recently qualified to be an accredited Counter Fraud Specialist. She is a self-confessed ‘geek’ with numbers and has always had an interest in accounts. She started working at Better Pathways in September 2014 and loves working for a charity that helps people with mental health conditions and the most rewarding thing is helping Better Pathways to continue to grow. 

In her spare time she cooks, enjoys going to the theatre, and trying to remember the birthdays of her many relatives and cousins.

Service Delivery Manager

Naseem is an experienced BDM Manager, Recruiter and Account Manager with twenty years’ experience of working in Operations and frontline delivery.

She has worked in training and recruitment within the third sector for the last ten years, leading to taking on the role as an IPS Employment Specialist where she used her experience to help build the holistic and wrap-around support service she was so passionate about. During her time in the IPS role, she built awareness of the need to take ownership of the client satisfaction process, and created a Client Forum to facilitate individuals to be the best they can be. This journey has led to her current post as Service Delivery Manager which encapsulates both her professional journey and personal aspiration to work for a mental health charity and to strive to make a difference.

In her spare time, Naseem is an avid walker and enjoy country walks, as well as rambling and cooking.